Frequently Asked Questions

Cost depends on container size, the weight allowance included, and how long you need it. We quote a flat rate up front, covering delivery, pickup, and disposal within the stated weight limit. Call (315) 795-4655 for a quote specific to your project.

No. Our flat rate covers delivery, pickup, and disposal within the included weight allowance. The only additional charge that can apply is a per-ton overage rate if a load exceeds that allowance, and we disclose that rate before you book.

We offer same-week delivery in most cases, but booking a few days ahead gives you more flexibility on the exact delivery window, especially during busy spring and fall cleanup seasons.

Standard rental periods cover most residential and contractor timelines. If your project runs longer, let our dispatcher know when you book, or call to extend once it's on-site, and we'll work out a swap-out or extension.

Call our dispatcher at (315) 795-4655 to confirm current accepted payment methods when you book.

Most single garage cleanouts fit in a 10-yard or 15-yard container. A garage packed with years of accumulation, or a two-car garage, often does better in a 15-yard or 20-yard box.

Whole-home renovations generating framing, drywall, flooring, and fixtures typically call for a 20-yard or 30-yard container, depending on the scope. Our dispatcher can size it based on the project's square footage and phase.

Sizing up slightly is usually the safer call, since a second delivery for a container that filled too fast costs more than the difference between two size tiers. Describe your project to our dispatcher and we'll recommend accordingly.

Yes. Concrete, brick, block, and dirt are dense enough that they're quoted through dedicated heavy-debris containers, typically 10-yard to 20-yard sizes, rather than the larger boxes used for general debris.

New York State restricts certain materials from standard roll-off disposal, including items with refrigerants, tires, certain electronics, and hazardous material such as asbestos, which requires abatement by a licensed contractor. The NYSDEC publishes general guidance on prohibited and regulated waste categories if you want to review specifics for your project.

No. Liquid paint, motor oil, solvents, and other chemicals are considered hazardous waste and shouldn't go in a standard dumpster. Oneida County periodically holds household hazardous waste collection events; check with the county for current disposal options.

Appliances containing refrigerant, such as refrigerators, freezers, and some air conditioners, need to have the refrigerant properly reclaimed before disposal under state and federal rules. Let our dispatcher know if your load includes appliances so we can advise.

Yes, mattresses are generally accepted in a standard dumpster rental.

Yes, in volume. Brush, leaves, and limbs are lighter than construction debris but bulky, so we typically recommend our dedicated yard waste service for larger cleanups rather than mixing a large volume of yard debris into a general container.

Most residential deliveries go directly on the driveway, which is the simplest option and typically doesn't require a permit. If there's no driveway space, we can discuss street placement, which usually does require a permit from your local municipality.

We take care with placement and offer protective boards on request to help distribute weight and reduce the chance of marking or cracking, especially on asphalt in warmer weather.

Our driver needs a clear, level path to the placement spot, generally free of low-hanging branches or narrow gate openings. Let our dispatcher know about any tight access when you book so we can plan the delivery accordingly.

In many cases yes, but street placement typically requires a permit from the City of Rome or your local town or village. Our dispatcher can tell you what applies to your specific address.

Call (315) 795-4655 and we'll schedule an early pickup or a swap-out for a container that's filled ahead of schedule.

A dumpster placed entirely on private property, like a driveway, typically does not require a permit. Placement on a city street or right-of-way generally does. Check with the City of Rome's code enforcement or public works office for current requirements before booking street placement.

Yes, permit requirements vary by municipality. Towns like Verona, Westmoreland, Floyd, Lee, Vienna, Ava, and Annsville, and villages like Camden, Oriskany, Whitesboro, Holland Patent, and Clinton, each set their own rules for placing a container in a street or right-of-way. Contact your local town or village clerk's office to confirm before booking a non-driveway placement.

The property owner or resident is typically responsible for obtaining any required municipal permit for street or right-of-way placement. Our dispatcher can tell you whether your planned placement is likely to need one, but confirming and securing the permit itself is on the customer's end.

Generally no, since it stays entirely on private property. If your driveway placement would extend into a public sidewalk or street area, mention that when you book so we can flag whether a permit applies.